← Back to Homepage

Data Privacy Policy

Introduction

Rholance Trading is committed to protecting the privacy and security of your personal information. This Data Privacy Policy explains how we collect, use, store, and protect your data when you access and use the Rholance Trading Project Management System.

This policy is in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines. By using the system, you agree to the collection and use of your information as described in this policy.

Information We Collect

Rholance Trading collects personal and transactional information necessary for system operation and service delivery. The information collected may include:

• Full name
• Email address
• Contact number
• Account login credentials
• Project and order details
• Appointment schedules
• Payment and transaction records
• Uploaded files such as GCash payment screenshots

This information is collected when users register, submit forms, schedule appointments, place customized orders, or interact with the system.

Use of Information

The collected information is used for the following purposes:

• Processing customized orders and project requests
• Managing user accounts and system access
• Scheduling and managing appointments
• Recording and verifying payments
• Monitoring order progress and system activities
• Providing customer support and communication
• Generating reports and business records
• Complying with legal and regulatory requirements

All data is used solely for legitimate business operations of Rholance Trading.

Use of Information Data Protection and Security

Rholance Trading implements appropriate organizational, physical, and technical security measures to protect personal information from unauthorized access, loss, misuse, or alteration. These measures include:

• User authentication through secure login credentials
• Email verification for account validation
• Controlled access based on user roles (admin, staff, customer)
• Secure storage of data within the system database

While efforts are made to protect user data, no system can guarantee complete security, and users are also responsible for safeguarding their account information.

Your Rights as a Data Subject

In accordance with the Data Privacy Act of 2012, users have the following rights:

• The right to be informed about how their data is collected and used
• The right to access their personal data
• The right to correct or update inaccurate information
• The right to request deletion or blocking of personal data
• The right to object to the processing of personal data

Users may exercise these rights by contacting Rholance Trading through official communication channels.